WaukeganRecruiter
the smart solution for Waukegan jobs

Reservation Sales Agent / Cruise Line Reservationist

Company: mommy jobs online
Location: Waukegan
Posted on: February 10, 2019

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLANU when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: mommy jobs online, Waukegan , Reservation Sales Agent / Cruise Line Reservationist, Sales , Waukegan, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Platinum-Insurance - Sales Rep
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. br br Have you ever noticed (more...)
Company: Platinum Supplemental Insurance
Location: Crystal Lake
Posted on: 02/16/2019

AT HOME CUSTOMER SERVICE AGENT
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Elkhart
Posted on: 02/16/2019

Outside Sales/Route Sales Manager - Full Training
Description: Build a Great Career and a Great Life. Sales job title: Outside Sales/Route Sales Manager ----- Full Training Feel the freedom independence of managing your own protected route selling our National (more...)
Company: Mac Tools
Location: Elkhart
Posted on: 02/16/2019


Platinum-Insurance - Sales Rep
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. br br Have you ever noticed (more...)
Company: Platinum Supplemental Insurance
Location: Sheboygan
Posted on: 02/16/2019

Furniture Sales Associate
Description: Are you looking for a career that you can be passionate about Do you want a job that pays you for your talents At our soon-to-open Crystal Lake location, Steinhafels has exciting careers in furniture (more...)
Company: Steinhafels
Location: Crystal Lake
Posted on: 02/16/2019

Call Center Agents- Customer Service Jobs
Description: Call Center Agents We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We (more...)
Company: Mommy Jobs Online
Location: Sheboygan
Posted on: 02/16/2019

Inbound Customer Service Representative
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Waukesha
Posted on: 02/16/2019

Outside Sales - Interviewing Experienced and Entry Level
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. br br Have you ever noticed (more...)
Company: Platinum Supplemental Insurance
Location: Mishawaka
Posted on: 02/16/2019

Automotive Tool Sales / Route - Full Training
Description: Build a Great Career and a Great Life. Feel the freedom independence of managing your own protected route selling our National brands.-- Join our team today as an Automotive Tool Sales / Route with (more...)
Company: Mac Tools
Location: Carol Stream
Posted on: 02/16/2019

Virtual Call Center Hiring B2B Telemarketers
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Sheboygan
Posted on: 02/16/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Waukegan RSS job feeds