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Technology Support Technician

Company: Waukegan School District 60
Location: Waukegan
Posted on: September 10, 2019

Job Description:

Specific Duties:

  • To maintain hardware in your assigned school facilities or deliver to district repair shop, if equipment cannot be repaired on site.
  • Submit completed work request forms for equipment history database.
  • Schedule distribution and installation of computer equipment and software.
  • Provide computer related assistance at locations as designated by the Systems/Support Manager and/or the Associate Superintendent of Information Technology Services.
  • Assist school personnel in operating computer equipment and software including email/network access.
  • Provide computer instruction to school personnel in the proper use of computer equipment and network access.
  • Maintain an inventory of all computer equipment and software in the district.
  • Recommend purchases of computer equipment and supplies to the Systems Manager, Manager of Network Services, and Executive Director of Information Technology Services.
  • Be responsible for coordinating warehouse distribution software to the sites and classrooms.
  • Prepare and/or update printed computer/software/network operation procedures.
  • Initiate and answer correspondence dealing with the requests for computer department maintenance. Work with district head technicians, when issues require new parts or advance troubleshooting in repair shop.
  • Perform all duties in the safest possible manner.
  • Maintain and advance technical skill levels, stay current with new technology systems, maintenance of those systems and application being used in the district.
  • Provide logistical and service support for any 1:1 student/device programs.
  • Perform any other job related tasks as directed by the Systems Manager, Manager of Network Services and to the Executive Director of Information Technology Services.
  • Travel between school sites across the district.
  • Provide technical support to audio visual equipment, projectors, and sound systems. Qualifications:
  • High school diploma.
  • Apple and or A+ Certified mandatory (must be able to provide Comptia A+ Certificate of completion).
  • Prefer two years of experience in the field.
  • Prefer Windows 2008/2010 and/or Apple OS X network experience or equivalent Net+ certification.
  • Audio visual experience. Salary: Class CT/12 months Only online applications will be considered.Apply:
    recblid w66s9kossb0dlg4fifm56j20u2lb5u

Keywords: Waukegan School District 60, Waukegan , Technology Support Technician, Professions , Waukegan, Illinois

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