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Operations Representative

Company: VP Logistics
Location: Waukegan
Posted on: July 14, 2019

Job Description:

At VP Logistics, our team is what sets us apart. We are a group that believes in always doing the right thing and works hard to continuously get the job done for our customers. POSITION SUMMARY The Operations Representative (3rd shift) is someone who works well under minimal supervision in a fast-paced, team-oriented environment while providing quotes to customers, in-transit updates and any other communication, as required, based on customer needs. The Operations Representative is also responsible for maintaining and developing new and existing carriers in our network. POSITION DESCRIPTION Shift: 21:00 - 06:00 M-F---- Location: Remote/Home Office Coordinate with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary Process customer requests, plan & optimize shipments into loads, tender freight to third-party carriers Update Transportation Management System/McLeod & Macropoint with shipment information Handle rate negotiations with customers and carriers on a spot rate basis Grow current carrier relationships and develop new relationships to support our customers Proactively provide updates to customers on all shipments Respond to customer and carrier communications with speed and accuracy Collect hard copy proof of deliveries from carriers Resolve any issues or concerns by providing excellent customer service Process Comcheks when requested Additional responsibilities as needed -- REQUIREMENTS / SKILLS High School diploma (minimum) Two (2) plus years of experience in Transportation/Supply Chain preferred Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced setting Excellent problem solving and analytical skills Advanced desktop computer skills including Microsoft Suite required Strong customer focus with an ability to develop and maintain professional working relationships Ability to adapt in a dynamic environment Strong organizational skills Strong communication skills - written and verbal Must be able to learn and regularly operate various computer systems across different platforms Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete VP Logistics employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. WHY VP LOGISTICS? Energetic and motivating environment Transport Topics - Top 100 Brokerage Firm Formal training program with on-site job shadowing for all employees Continuous professional development opportunities Significant advancement opportunities for exceptional performers Competitive base salary and commission structure Comprehensive benefits package to include health, dental, vision and life 401K Retirement Plan Paid Time Off Tuition Reimbursement Casual Dress Code

Keywords: VP Logistics, Waukegan , Operations Representative, Professions , Waukegan, Illinois

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