On Call Biometrics (Fingerprint) Technician
Posted on: November 12, 2021
As a Biometrics Technician (BT), you will be responsible for
supporting the mission of a government program located in Waukegan,
IL. This position works as a part of a dynamic team of
professionals assisting the United States Citizenship and
Immigration (USCIS) Application Support Center (ASC) operations.
This position is an ON CALL team member.
This position will require the ability obtain and maintain
PAE provides all required job training for qualified candidates
*ON-CALL* employees are expected to be available all five days,
Monday through Friday from the hours of 7:45am to 4:15pm for
substitute coverage as needed at the site. This is not a regular
Full Time or regular Part Time position; it is a Casual On-Call
position. All efforts are made to notify On-Call personnel in
advance of the site on call needs, however, occasionally employees
are notified the night before or day of. Interested candidates must
meet this availability. In this position, hours are not guaranteed,
and employees are on a as needed basis so a steady income stream
cannot be guaranteed. The On-Call position is a perfect fit for
candidates with flexibility, seeking supplemental income and for
those who still want to be active in a work environment without a
Primary Responsibilities are:
1. Complete biometrics registration for applicants seeking legal
immigration to the United States.
2. Ensure all who enter the ASC are approved applicants and
visitors while assisting in the monitoring of applicant and visitor
flow and in enforcing the standard rules and policies of the
3. Provide front-line customer service as representatives of PAE
and on behalf of the United States Government.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of
customer service is primary in all responsibilities. This position
must be able to work with the public, display a cheerful and
inviting demeanor, smile, manage the applicants with sensitivity,
courtesy and ensuring the applicant is treated with respect as a
customer of the USCIS ASC.
Further, personnel must safeguard all areas where Personal
Identifiable Information (PII) is vulnerable such as applicants
paperwork and identifications, electronic biometric data and
Perform quality biometrics processing to include capturing
electronic fingerprints, photographs, and signatures within
established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid
appointment notice and identification allowing their entry into the
Utilize stanchions or rails to ensure a safe and organized entry
into the facility.
Visually inspect applicants and their belongings prior to allowing
entry into the facility. During national pandemics or other health
crisis, applicants may be asked questions about their status of
illness and may be declined entry to the ASC per customer
Conducting periodic facility checks reporting any concerns to the
Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service
Officer in contacting local law enforcement or first responders
Manage and complete with accuracy administrative paperwork such as
tracking processing time for applicants, reconciliation paperwork
of biometrics captured, assisting in maintaining a visitor control
log for non-applicants entering the facility, signing off on
facility checks and other administrative duties as needed.
Must be able to obtain and maintain a government issued suitability
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on ones feet for scheduled shift duration,
excluding meals and breaks.
Ability to hold and grasp applicants hands to obtain quality
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become
certified within sixty days.
Ability to speak a foreign language.
Keywords: PAE, Waukegan , On Call Biometrics (Fingerprint) Technician, Professions , Waukegan, Illinois
Didn't find what you're looking for? Search again!