Client Services Specialist

Company: Assured Healthcare
Location: Gurnee
Posted on: March 18, 2023

Job Description:

*Look no further - Join our FANTASTIC and FUN Team! ** About Assured Healthcare Staffing: A culture of inclusiveness and teamwork, balance and caring. We are a family-owned, boutique healthcare staffing agency and we are looking for our newest team member! Assured Healthcare is growing and evolving in the post-pandemic environment and we need creative and growth-minded people to join our team. This high-energy person is the liaison between our clients and our employees. The role of Client Service Specialist aligns the needs of the clients with the needs of the employees by scheduling the right employee at the right client at the right time. The Staffing Specialist manages multiple priorities and is one of the key communicators in the company. As with any on-going role, the Client Service Specialist needs to be tenacious, patient and have excellent attention to detail. Responsibilities include:

• Schedule Nurses and CNAs in private homes, schools and facilities and other assignments.
• Post shift openings for employees on a regular schedule.
• Build rapport with client contacts and employees through regular communication.
• Follow up with clients to learn about additional shift needs and confirm fills.
• Use scheduling software.
• Orient new field staff members.
• Follow employee retention process.
• Work with recruiter as needed to find new staff to meet client needs.
• One weekend on-call per 5 weeks and one weekday evening per week. Skills/Experience
  • Previous scheduling or logistics experience is a plus.
  • Great attention to detail.
  • Manage multiple priorities in a fast-paced environment.
  • Work well in a team environment.
  • Excellent computer skills/Microsoft Office.
  • Open to gaining new skills. Powered by JazzHR

Keywords: Assured Healthcare, Waukegan , Client Services Specialist, Other , Gurnee, Illinois