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IT Senior Business Systems Analyst

Company: UL
Location: North Chicago
Posted on: September 16, 2021

Job Description:

Legal.Cyber.Tech.Software.IMS – Woman with Computer - Build It

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

Under minimal supervision, leads the strategy and implementation of enterprise wide business systems. Mentors and directs the work of other business systems employees. Leads complex and large projects to assure goals and objectives are met within an arranged time frame. Defines systems scope based on user needs, a thorough understanding of the business, and industry. Ensures solutions meet or exceeds customer expectations. Leads business process redesign programs and defines which new technologies are needed. Leads meetings to translate high level business requirements into functional specification and manages the specification changes.



1. Conducts strategic planning activities including communication of organization unit
strategy with IT staff. Negotiates with business to prioritize requests that support
business objectives and drives business assessment of project cost/benefits. Works
with Portfolio Management to manage project prioritization and provides input for
business assessment of project cost/benefit analysis. Develops technology plans
aligned with business and IT strategies and proposes changes to systems & service
2. Supports Business development activity including development of project proposals,
coordinating technology spending, identifying opportunities to leverage technology,
and identifying business sponsors for technology.
3. Develops and maintains relationships with industry leaders. Communicates business
requirements to IT. Develops, negotiates, and manages business unit expectations of
technology services, solutions, deliverables, budgets, and timelines. Proposes
changes to service level agreements and directs resolution between business and IT
Service requirements.
4. Manages meetings with business leadership to identify and validate system
requirements and processes. Supports businesses with building business plans
including ROI and benefit/cost analysis.
5. Leads change management initiatives, validates recommended changes, and
communicates/markets plans. Reviews and provides input on training documentation
and develops process to measure success of changes.
6. Tracks industry by evaluating media, technology trends, and vendor strategies.
Identifies technology opportunities to help with business issues. Provides input to IT
management on technology standards and operations. Prepares reports on emerging
technologies for discussion with businesses.
7. Read and follow the Underwriters Laboratories Code of Conduct, and follow all
physical and digital security practices.

  • University degree in Computer Science or related discipline plus generally ten years of directly related experience.
  • Experience in leading IT projects & programs and managing IT teams.Expert technical and/or IT development experience.
  • UL has COVID-19 protocols and policies in place. Business related travel on behalf of UL requires proof of COVID-19 vaccination.

  • Mission: For UL, corporate and social responsibility isn’t new.  Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL.  We’re able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles,  you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.  


Curious? To learn more about us and the work we do, visit UL.com. 

Keywords: UL, Waukegan , IT Senior Business Systems Analyst, Other , North Chicago, Illinois

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