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Quality Assurance Supervisor

Company: Little Lady Foods
Location: Gurnee
Posted on: June 6, 2021

Job Description:




To lead a team responsible for ensuring compliance with all company, customer, and regulatory quality requirements; responsible for monitoring, coordinating, and documenting QA activities in the production and warehousing of raw materials and finished products.


  • Provides leadership to develop a cohesive, independent functioning team of quality assurance associates.
  • Addresses comments and concerns on the HACCP forms and collaborates with the Manager on the actions necessary to resolve the issues within 24 hours.
  • Identifies other non-HACCP problems that impact the quality of raw materials and finished products. Determines reason for problems and recommends solutions.
  • Monitors team's performance for compliance with GMPs in production and warehouses by auditing the records on the approved forms
  • Assigns team's work activities based on production and warehouse schedules ensuring that all operations are covered with appropriate QA staff.
  • Reviews and monitors all QA activities for the assigned team. Reviews and approves all QA records including HACCP records.
  • Develops, coaches, and provides guidance to team for increasing their business and quality knowledge, skills and abilities. Provides on-going feedback regarding performance as well as attainment of goals and objectives.
  • Reviews and reacts to ongoing data collection (SPC charts, etc.) to ensure timely decisions are made regarding product quality and cost.
  • Ensures that there is a safe work environment for all employees and that safe work practices are followed at all times.


  • Analyzes available data to make informed decisions
  • Ability to multi task and manage competing priorities to meet or exceed expectations
  • Effectively copes with change and able to give and receive feedback
  • Drives continuous improvement and able to motivate others
  • Committed to organizational success and takes ownership for results
  • Effective oral and written communications across functions
  • Ability to develop interpersonal relationships to achieve goals


  • In addition to all the Key Responsibility areas of the Lead QA Technician, the QA Supervisor is accountable for assisting the QA Manager with training the QA Technicians on all aspects of the position; including but not limited to GMP, HACCP, SQF, USDA and FDA regulations.


  • Associates Degree in food science or related discipline with 8 - 10 years of related food manufacturing experience (preferably in a QA function).
  • Expert knowledge of GMP's, HACCP's, SQF, USDA and FDA regulations.
  • Must have strong writing, math, oral communication, and basic computer skills. Position requires ability to work effectively with production and warehouse personnel. Bilingual preferred.

Miracapo Pizza Company is the premier place to work and one of the world's leading frozen items manufacturers. We have played an invaluable role in creating some of the biggest and most respected private-label frozen food brands. We pride ourselves in understanding the needs of our customers and employees. In addition to our commitment to employee development, we offer a competitive salary and an excellent benefits package (including Medical, Dental, Vision, STD/LTD, Life/AD&D, FSA, and 401k).

As an equal opportunity employer, Miracapo Pizza Company recruits, hires and promotes the most qualified individual, without regard to race, creed, color, age, religion, sex, national origin, disability status, veteran status, marital status or sexual orientation. All employment decisions are administered in a non-discriminatory manner and consistent with applicable federal, state, and local laws.

Keywords: Little Lady Foods, Waukegan , Quality Assurance Supervisor, Other , Gurnee, Illinois

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