We're Consumers Credit Union (CCU) and our mission is to empower
our members to live better lives.
We're a financial institution just like a bank, except not
exactly. Banks have customers, but because we're a not-for-profit,
member-owned credit union, we have members. And because we're not a
bank, we don't drive up profits just because shareholders demand
it. Instead, we focus on driving up member happiness through low
loan rates, high deposit rates and low- or no-fee products and
services. We focus on things like transparency, simplicity,
helpfulness, integrity, positivity and inclusion - and we always
put our members first.
In fact, we serve over 178,000 members and have over $2.6
billion in assets. We employ nearly 500 people in the Chicago area
and have 18 branch locations in Illinois. We offer access to a
national shared branching network, and more than 80,000
surcharge-free ATMs worldwide. And although we've been around for
over 80 years, we're just getting started!
So what about you? Are you looking to work a few hours a week in
a basic administrative job that will keep you busy for the next few
months? If this sounds about right, then check out the job
We're currently looking for a eServices Specialist to help our
eServices team! This is a perfect opportunity for an individual who
is looking for a "work from home" position and wants to use their
problem solving, analytical, and communication skills in a
Technology department. This is a full time (40 hrs/week) temporary
opportunity for approximately 6 months. You will be scheduled
Monday-Friday 8:00 am - 5:00 pm.
As a Temporary eServices Specialist the main responsibility will
be to help process mobile check deposits that are received by the
Credit Union. This involves carefully reviewing the check to make
sure it meets all necessary parameters and then deciding to
"approve or decline" the transaction. The following step is to
appropriately release the funds to the bank account. This work
takes a keen eye for details and computer proficiency. The queue
continues to fill up and daily deadlines must be met, so time
management is important as well!
Additional responsibilities will include working with other
staff such as Accounting and the Contact Center to assist members
and to clean up discrepancies in accounts so communication and
multitasking skills come into play.
- High School diploma or equivalent required
- 2 years of customer service or related experience required
- Computer proficient with ability to work in multiple software
programs at a given time
- Ability to meet daily deadlines
- Appreciation for and understanding of routine and manual
Equal Opportunity Employer:
CCU complies with the requirements and spirit of the law in the
implementation of all facets of equal opportunity in employment.
There will be no discrimination on the basis of race, ancestry,
color, religion, sex, sexual orientation, gender identity, marital
status, pregnancy, age, national origin, citizenship, disability,
genetic information, military status (including unfavorable
discharge from the military), criminal or arrest history (unless
job related), crime victim status, or any other protected
characteristic in the recruitment, selection, training,
utilization, promotion, termination, or any other employment
actions or term and condition of employment. CCU complies with
applicable state and local laws governing non-discrimination in
employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and
reasonable accommodation for individuals with disabilities in
employment, its services, programs, and activities. If reasonable
accommodation is needed to participate in the job application or
interview process please contact our Human Resources team at
HR_Dept@myconsumers.org or 877-275-2228.