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Patient Access Rep I

Company: Advocate Health Care
Location: Barrington
Posted on: May 3, 2021

Job Description:

PATIENT ACCESS REPRESENTATIVE This position is part-time in our Float Pool for the North PSA. Flexibility on shift and location is required. Candidate will float to the following sites: Condell, Libertyville, IL Plus, offsite locations Travel required Part-time includes benefits Job Summary: The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings including but not limited to the emergency room, diagnostic testing and procedures, and admissions to nursing units. Assist patients from time of presenting for care until hand-off to clinical staff for services. Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards. When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-payments. Responsible for security authorization and precertification of inpatient and outpatient services. Responsible the pre-registration and registration accuracy. Participates in departmental team building activities and in services and other miscellaneous duties as assigned by leader. Required Qualifications: High School Diploma with 1 years of experience in either Patient Access or any of the following related experience; general physician office support or billing office, insurance office, hospitality, or call center (any industry). Intermediate math skills acquired through classroom work or through work experience. Basic understanding of web-based systems, proficiency in data entry. Typing 25 WPM. Ability to prioritize and organize workload. Sophisticated interviewing, communication, and negotiation skills. Independent decision making. Ability to work hours that verify based on needs of the organization including evenings, weekends, and holidays. Ability to work as a team member.

Keywords: Advocate Health Care, Waukegan , Patient Access Rep I, Other , Barrington, Illinois

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