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Prosthetic Representative (service Chief)

Company: Veterans Health Administration
Location: North Chicago
Posted on: May 3, 2021

Job Description:

SummaryOUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?Learn more about this agency ResponsibilitiesThis position is located within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Captain James A. Lovell Federal Health Care Center located at 3001 Green Bay Road, North Chicago, IL, Prosthetic and Sensory Aides Service (PSAS). The PSAS provides comprehensive support to optimize the health and independence of the Veteran services provided within various settings, including the Veterans Integrated Service (VISNs), Inpatient Clinics, Outpatient Clinics and domiciliaries throughout the United States. Duties:-Plans work to be accomplished by subordinates and assigns work based on priorities.-Provides direction and guidance in accomplishing major milestones, goals, and objectives.-Evaluates work performed by employees. -Hears and resolves employee complaints and grievances; counsels' employees and initiates disciplinary actions.-Interviews candidates for positions and makes selections. -Identifies developmental and training needs to ensure organizational proficiency.- Ensures all supervisory functions are carried out in accordance with VA Human Resources rules, regulations, policies and procedures.- Implements new, local, and national programs, guidelines, policies and directives.- Plans, develops, organizes, directs, manages, controls, implements, and evaluates programs for the Service.- Establishes short and long-term strategic plans to ensure that programs are managed in a manner that enhances the achievement of goals and objectives.-Plans and prepares budget estimates. Manages special purpose prosthetics funding and ensures proper cost controls and spending procedures throughout the service.-Serves as a technical advisor and subject matter expert in prosthetic and sensory aids.-Represents VA with other agencies on issues regarding prosthetic and sensory aids services. Responds to Congressional inquiries and other correspondence dealing with the assigned program area. Communications with management and stakeholders may be in face-to-face meetings or in writing.-Coordinates Facility level reviews and monitoring of specialty programs that include Clothing Allowance, Home Oxygen, Automobile Adaptive Equipment, and Home and Structural Alterations to assure all program activities are carried out in accordance with eligibility requirements and VHA regulations.-Responds to a variety of correspondence to include contractor concerns, and Specialty program issues, and equipment needs. Ensures that issues are resolved timely.-Conducts home and vendor visits.-Develops Statement of Work or performance work statements for contracts. Confers with contractors and other healthcare workers on organizational requirements. Inspects and recommends approval of contractor prosthetic shops.-Serves as a Chairperson of local committees, workgroups, and teams. Participates in team discussions and represents the Department in public relations activities such as lectures, Town Hall Meetings, and in-service meetings. Participates in national initiatives, intra-agency workgroups and non-VA forums.Work Schedule: M-F 07:00am-3:30pm.Financial Disclosure Report: Required Travel Required Not requiredSupervisory status Yes Promotion Potential None Job family (Series) 0672 Prosthetic Representative Help Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Designated and/or random drug testing may be required Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to a background/security investigation Must be proficient in written and spoken English Selected applicants will be required to complete an online onboarding process Qualifications BASIC QUALIFICATION:Citizenship. Citizen of the United States.English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English.Experience and Education. Individual must meet at least one of the requirements below.Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team;OREducation. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; OR Experience/Education Combination. Equivalent combinations of experience and education are qualifying.NOTE: Foreign Education. To be creditable, education completed outside the United States must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials, and such education must have been deemed at least equivalent to experience gained in conventional United States programs.May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).In additional to the basic requirements, you must also meet the following grade requirements. GS-13 Prosthetic Representative Experience: In addition to the basic requirements, one year of creditable experience equivalent to the GS-12 grade level, that is directly related to the position to be filled.Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all the following KSAs:Knowledge of directives, handbooks, clinical practice guidelines, and regulations that apply to Prosthetic and Sensory Aids Service to resolve complex, controversial, or precedent-setting matters.Ability to manage specialty prosthetic services. This includes the ability to provide specialty services based on the unique needs of the patient.Skill and ability to effectively advise senior management officials.Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.Ability to supervise/manage through subordinate supervisors the activities of prosthetic representatives that have diverse functions.Ability to establish and monitor productivity standards and production and performance priorities.References: VA Handbook 5005/94, Part II, Appendix G34, Prosthetics Representative Qualifications Standard.Physical Requirements: The position requires potentially long periods of continued sitting, with intermittent bending, pulling, and pushing. Movement between work areas within the health care system is expected. Occasional lifting objects less than 20 pounds may be required. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional informationThis job opportunity announcement may be used to fill additional vacancies.It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.This position is in the Excepted Service and does not confer competitive status.VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.If you are unable to apply online view the following link for information regarding an Alternate Application. Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, rsum, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Read more Background checks and security clearanceSecurity clearance Other Drug test required No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Help Required DocumentsTo apply for this position, you must provide a complete Application Package which includes:ResumeSF-50/ Notification of Personnel ActionVA Form 10-2850c Application for Associated Health Occupations can be found at: following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.Cover LetterDD-214/ Statement of ServiceDisability Letter (Schedule A)Disability Letter (VA)LicenseOF-306Other (1)Other (2)ResumeSF-15SF-50/ Notification of Personnel ActionTranscriptVeterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Keywords: Veterans Health Administration, Waukegan , Prosthetic Representative (service Chief), Other , North Chicago, Illinois

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