Quality Assurance Specialist

Company: Springs Window Fashions
Location: Waukegan
Posted on: May 3, 2021

Job Description:

Description

Major Areas of Responsibility/Tasks/Duties With guidance of Platform Team, establish and enforce product quality specifications and processes, using Quality Engineering concepts. Analyze remake data to identify trends. Perform root-cause analyses to determine cause of remakes and identify solution(s). Collaborate with Organizational Quality to provide feedback on quality issues, initiatives and results. Implement and oversee Quality at the Source and other quality programs to drive associate engagement. Conduct regular quality meetings with manufacturing associates based on weekly, monthly and YTD Trends. Utilize Excel spreadsheet/create pivot tables to summarize weekly, monthly and YTD Trends. Perform Audits on products already manufactured. Investigate customer returns and categorize them according to our standards and provide feedback to our associates. Write technical work instructions. Write and update Control Plans. Write certification tests for our associates. Actively engage with key internal customers to ensure expectations are met. Constantly strive to provide BEx. Align and integrate quality activities with facility Focus Areas and SWF Key Results. Provide support to Platform Team around NPD initiatives. Collaborate with Process Engineer to ensure design and enforcement of quality processes. Fulfill other project management, leadership, and facilitation duties of teams as needed Influence duties of Quality Specialist.Integrates quality at the source thinking and activities in daily, individual, team and project work. (Applies to all job duties 100%) Utilizes quality/process tools and methodology in daily individual work Utilizes quality/process tools and methodology on teams Defines and documents individual processes within sphere of control Ensures that others are trained as back-ups on (processes) within the area/department Improves processes within sphere of control Identifies waste and rework and enacts plan to improve/solve Checks satisfaction of internal customers through use of quality tools and Customer/Supplier metrics

Requirements

PREFERRED EDUCATION AND EXPERIENCE:Associate's/2-year degree in technical discipline

KNOWLEDGE, SKILLS, AND ABILITIES:Required: Bilingual (Spanish/English) Advanced assembly skills. Intimate knowledge of operations and materials management techniques within designated area. Ability to communicate effectively with all areas of the organization. Ability to influence the work of others without direct authority. Ability to plan and direct own work with minimal direction from others. General computer skills (email, MS Office)

Preferred: Knowledge of quality management systems and established quality programs (Quality at the Source, etc.). Knowledge of the application of statistical tools for problem solving, process measurement, process control, and process improvement. Statistical software skills.

Keywords: Springs Window Fashions, Waukegan , Quality Assurance Specialist, Other , Waukegan, Illinois