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Customer Service Rep

Company: Springs Window Fashions
Location: Waukegan
Posted on: May 3, 2021

Job Description:

DescriptionResponsible for efficiently providing excellent customer service to our customers. Answer and effectively respond to up to 60 customer phone calls per day. Resolve various customer problems and respond to questions including, but not limited to, order status, product specifications, return and repair policies, authorizing credit, etc. Perform other duties as assigned by supervisor, including, but not limited to, maintaining logs, reviewing reports, updating resource materials, special project work, etc. Accurate and timely entry of orders into the order management system for manufacturing and distribution.RequirementsHigh school diploma PC experience Minimum one year combined customer service experience and/or related education Excellent oral and written communication skills. Able to project patient and agreeable disposition in customer interactions. Hours: could be Mon. - Fri. 7:00AM - 6:00 PM

Keywords: Springs Window Fashions, Waukegan , Customer Service Rep, Other , Waukegan, Illinois

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