WaukeganRecruiter Since 2001
the smart solution for Waukegan jobs

Application support

Company: The Judge Group
Location: Waukegan
Posted on: January 12, 2021

Job Description:

Location: Waukegan, ILDescription: Role: Application SupportLocation: Libertyville, IL - Remote till COVID_19Duration: 6+ months on going contract. People tend to stay there for several years Interview: Phone then Web call for interviewManager is ready to move ASAP HM Note:"We need someone that has done level 2 application support of .Net applications -service Now, Splunk or other monitoring tools. Deploy, Debug, Monitor and document SW Apps and interface components------restful API's, web services and microservices. Bachelor's degree in IT" Description:Strong customer support skills and abilities to provide support for service desk delivery via phone, email and web tickets.--- Strong troubleshooting and analysis skills.--- Ability to break down major issues and problems into workable pieces; see whole situation behind a problem or issue; able to understand causes, effects and implications--- Strong experience with supporting .NET applications and Web Services, Rest API's/Microservices--- Strong experience with Oracle and SQL server databases.--- Experience in monitoring the applications and analyzing the logs using various tools - APPD, Splunk etc.--- Experience in monitoring the infrastructure monitoring tools like Orion etc.Knowledge of Finance/leasing Credit processing systems is a plusExperience in service management tools like Service now to manage Incidents.--- Excellent interpersonal skills (both written and verbal) and strong positive attitude--- Demonstration of eagerness to learn------ 24x7 on-call support required--- Limited travel may be required5-7 years of experience in the area of Application Support (Level 1 and Level 2)Demonstrated experience in--- Analytical thinking - using logic and reason--- Communication skills - interpersonal, presentation and written--- Computer savvy - skilled in the use of software--- Conceptual thinking - creative and strategic--- Integration - joiningUnder general supervision, the Application Support Specialist is enabled to support Level 1 - Basic helpdesk resolution and service desk delivery and Level 2 - in depth technical support of applications.The main deliverables in this role is to manage the overall availability of all the assigned application and to deploy, debug, monitor and document software applications including interface components, graphical screens, reports, and high-level logic for system control. The individual in this position is responsible for software deployment and support for new and existing applications and works closely with the entire application development team to ensure development conforms to performance optimization and interoperability standards and requirements. Resource will work closely with various other teams (Platform, Database, Desktop, Infrastructure, Telecom) within in Infrastructure and Operations teams(I&O). Level 1 Support: 20%--- Support for basic customer issues such as solving user problems and fulfilling service desk requests that need IT involvement.--- Supports users and Dealers via phone, email and web ticketsLevel 2 Support: 80%--- Responsible for continuing support on assigned production applications--- Troubleshooting, test, debug, monitor and document applications--- Collaborate with other IT departments to ensure successful deployment and support of applications--- Develop Database scripts to modify data in the databases--- Monitor test results and make appropriate recommendations--- Follow departmental standards and guidelineBachelor's degree in Information Technology/Computer Science or equivalent experienceContact: vshukla@judge.comThis job and many more are available through The Judge Group. Find us on the web at www.judge.com

Keywords: The Judge Group, Waukegan , Application support, Other , Waukegan, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part Time Brand Ambassador
Description: Job DescriptionCDS Part Time Product Demonstrator Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today's shoppers sounds appealing, then Club Demonstration (more...)
Company: Advantage Solutions
Location: Wheaton
Posted on: 01/19/2021

Are You Ready For A New Career Path
Description: The Nations Premier Health and Dental Benefits Discount Company is seeking energetic, self-motivated people
Company: Living Healthy
Location: Elkhart
Posted on: 01/19/2021

Senior Product Designer
Description: Some Recent Projects We've Been Working On Include Stack Overflow exists to serve developers. Whether we---re helping them get answers to their questions or find a new job, we build products that millions (more...)
Company: Stack Overflow
Location: Oak Park
Posted on: 01/19/2021


Product Demonstrator
Description: Job DescriptionPart Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the (more...)
Company: Target
Location: Wheaton
Posted on: 01/19/2021

Food Delivery - Weekly Pay
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Elkhart
Posted on: 01/19/2021

Deliver Food with Uber - Flexible Gig
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Elkhart
Posted on: 01/19/2021

Need a gig? Deliver with Uber Eats!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Elkhart
Posted on: 01/19/2021

Floor Tech
Description: Floor TechUS-IN-MISHAWAKARequisition ID: 269Shift: Day Shifts Night ShiftsOverview br br Healthcare Services Group HCSG services thousands of accounts nationwide and is now hiring a Floor Tech (more...)
Company: Healthcare Services Group, Inc.
Location: Mishawaka
Posted on: 01/19/2021

Experienced Tree Climber
Description: Looking for an experienced tree climber, we stay very busy working 6 days a week and on call for storm damages.
Company: New Image Tree Service
Location: Elkhart
Posted on: 01/19/2021

Domino''s Insider -" Naperville - Starting at $11.50 per hour (2713)
Description: Part-time positionStarting at 11.50 per hourStaff will be paid bi-weekly Must be authorized to work in the United StatesBackground checks are requiredWe are looking for qualified insiders at our 4003 (more...)
Company: Domino''s
Location: Wheaton
Posted on: 01/19/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Waukegan RSS job feeds