NESD Remedy Developer with Helix experience - REMOTE

Company: General Dynamics Information Technology
Location: Great Lakes
Posted on: June 18, 2022

Job Description:

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** Secret

**Public Trust/Other Required:** None

**Job Family:** Software Development

Join **General Dynamics IT** and be a part of the team of men and women that solve some of the world's most complex technical challenges. The **Navy Enterprise Service Desk (NESD)** program is seeking a **Remedy Developer with Helix experience** to join their team.

You must have a minimum Interim Secret clearance to be considered.

**This is a remote teleworking opportunity.**

You will participate in a Team of Remedy Developers responsible for migrating a BMC Helix ITSM proof of concept from prototype to production. In addition you will:

+ Maintain the upkeep of Remedy/Helix Life Cycle support, configuration control, change management and several other logistics functions.

+ Be well versed in creating custom BMC Remedy/Helix code for the expansion of this tool into additional functional areas of the DoD program.

+ Responsible for the ITIL and ITSM process flows within Helix.

+ Work directly with the Remedy/Helix Engineers on several tasks that include report writing, system administration and strong custom coding creation.

**Basic Qualifications:**

+ BS degree; additional years of experience may be considered in lieu of degree

+ 10+ years of BMC Remedy experience specifically with BMC Accredited Administrator, Remedy Developer Studio experience and AWS GovCloud

+ Experience with Helix development

+ Experience with the Webservice interface to build system interfaces

+ Understanding of the key technologies relevant to the BMC Remedy/Helix integration solutions including: Rest Web Services, SOAP, LDAP, JSON

+ Expertise in data migration

+ Security+ certification; must be able to obtain within 3 months of start

+ Secret clearance

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: General Dynamics Information Technology, Waukegan , NESD Remedy Developer with Helix experience - REMOTE, IT / Software / Systems , Great Lakes, Illinois