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Customer Service Team Member - $14.50/HR - Must Be 17 Years or Older

Company: Six Flags Great America
Location: Gurnee
Posted on: May 19, 2023

Job Description:

Customer Service Team Member - $14.50/HR
Essential Duties and Responsibilities:

  • Greet the Guests and assist the Guest with any questions and/or assistance while being friendly
  • Research and resolve Guest situations in a calm and professional manner utilizing various resources
  • Assist Guests with general park information and website inquiries over the phone, email, and in person
  • Use a computer with specialized programs to assist Guests
  • Scan all Guests' tickets, passes, and memberships to ensure that they are valid
  • Use a register to sell tickets and passes

    Skills and Qualifications:
    • At least 17 years old
    • Capable of standing at a fixed position for a minimum of 5 continuous hours in all weather conditions
    • Must be able to walk up to 2 miles per day over various surfaces
    • Prior computer usage required
    • Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
    • Be available to work flexible hours on nights and weekends

Keywords: Six Flags Great America, Waukegan , Customer Service Team Member - $14.50/HR - Must Be 17 Years or Older, Human Resources , Gurnee, Illinois

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