Customer Service Team Member - $14.50/HR - Must Be 17 Years or Older

Company: Six Flags Great America
Location: Gurnee
Posted on: May 19, 2023

Job Description:

Customer Service Team Member - $14.50/HR
Essential Duties and Responsibilities:

• Greet the Guests and assist the Guest with any questions and/or assistance while being friendly
  
• Research and resolve Guest situations in a calm and professional manner utilizing various resources
  
• Assist Guests with general park information and website inquiries over the phone, email, and in person
  
• Use a computer with specialized programs to assist Guests
  
• Scan all Guests' tickets, passes, and memberships to ensure that they are valid
  
• Use a register to sell tickets and passes
  
  Skills and Qualifications:
  
  • At least 17 years old
    
  • Capable of standing at a fixed position for a minimum of 5 continuous hours in all weather conditions
    
  • Must be able to walk up to 2 miles per day over various surfaces
    
  • Prior computer usage required
    
  • Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
    
  • Be available to work flexible hours on nights and weekends
    

Keywords: Six Flags Great America, Waukegan , Customer Service Team Member - $14.50/HR - Must Be 17 Years or Older, Human Resources , Gurnee, Illinois