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Shift Supervisor

Company: CVS
Location: Waukegan
Posted on: November 11, 2019

Job Description:

Title Shift Supervisor No. of Positions 1 Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Function: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality 3. Merchandise/Presentation * Price merchandise * Stock shelves * Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise * Execute the display and maintenance of off-shelf merchandise Reset departments following POGs Req ID *******BR State IL Business Area CVS Health Location - State/City IL - Waukegan Job Category Retail Store Manager City Waukegan Preferred Qualifications - Experience as a retail supervisor Country United States Job Type (Expected Hours Category) Full Time Street Address 10 South Lewis Ave. Location code 08761 Requisition Template Hourly/DC Education - High school diploma or equivalent required FLSA Non Exempt Zip Code 60085 Required Qualifications - Deductive reasoning ability, analytical skills and computer skills. - Advanced communication skills and supervision skills - Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-************ or ***************************. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-************. Skills/Requirements Job Reference #: ******* Job Status: Date Posted: 11/5/2019 Pay Rate: Recruiter and Available Location Information -, Waukegan, IL 60079

Keywords: CVS, Waukegan , Shift Supervisor, Hospitality & Tourism , Waukegan, Illinois

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