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STORE MANAGER IN WAUKEGAN, IL

Company: Dollar General
Location: Waukegan
Posted on: January 13, 2021

Job Description:

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.DUTIES and ESSENTIAL JOB FUNCTIONS:* Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.* Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.* Make recommendations regarding employee pay rate and advancement.* Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.* Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.* Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.* Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.* Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.* Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.* Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.* Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.* Provide superior customer service leadership.* Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.* Ensure that store is adequately equipped with tools necessary to perform required tasks.* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.* Complete all paperwork and documentation according to guidelines and deadlines.QualificationsKNOWLEDGE and SKILLS:* Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.* Knowledge of cash handling procedures including cashier accountability and deposit control.* Ability to perform IBM cash register functions to generate reports.* Knowledge of inventory management and merchandising practices.* Effective oral and written communication skills.* Effective interpersonal skills.* Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.* Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)* Good organization skills with attention to detail.* Ability to solve problems and deal with a variety of situations where limited standardization exists.WORK EXPERIENCE and/or EDUCATION:* High school diploma or equivalent strongly preferred.* One year of management experience in a retail environment preferred.COMPETENCIES:* Aligns motives, values and beliefs with Dollar General values.* Supports ownership by tapping into the potential of others.* Acts as a liaison between the corporate office and store employees.* Fosters cooperation and collaboration.* Interacts with staff tactfully yet directly and maintains an open forum of exchange.* Demonstrates responsiveness and sensitivity to customer needs.* Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).* Provides continuous attention to development of staff.* Recruits, hires and trains qualified applicants to fulfill a store need.* Ensures store compliance to federal labor laws and company policies and procedures.WORKING CONDITIONS and PHYSICAL REQUIREMENTS:* Frequent walking and standing.* Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.* Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.* Occasional climbing (using ladder).* Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.* Fast-paced environment; moderate noise level.* Occasionally exposed to outside weather conditions.#CC##LI-DG

Keywords: Dollar General, Waukegan , STORE MANAGER IN WAUKEGAN, IL, Hospitality & Tourism , Waukegan, Illinois

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