Mental Health Case Manager
Company: The Independence Center
Posted on: November 25, 2022
Employment Opportunity- Behavioral Health
The Independence Center has been providing psychosocial
rehabilitation, group and individual therapy, case management,
vocational and housing services to adults with chronic mental
health needs in Lake County for over 30 years. Employees of the
Center are champions in supporting our members as they progress
toward achieving and maintaining healthier lifestyles and managing
the cyclical nature of their diagnosis.
As a small, private agency we provide a work environment that
encourages autonomy, fresh ideas, creativity, teamwork, and growth
through frequent development and training opportunities. Our staff
strive to make a positive impact in the lives of the community we
serve through a unique and whole person-centered approach to
treatment. We work in a challenging and sometimes stressful field,
so we also like to have fun with staff gatherings and celebrations
from time to time. If you want work with a purpose and to make a
difference in someone's life, a career at the Center could be the
rewarding professional experience you have been seeking.
We currently are interviewing qualified candidates for the
Mental Health Case Manager
The case manager is responsible for providing initial and ongoing
assessment, clinical diagnosis, and development of individualized
treatment plans for members of the Independence Center. The
position will identify and recommend appropriate therapeutic and
case management interventions to assist the member in meeting their
treatment goals. Case managers often need to assess members in
crisis situations (including safety assessments to others or the
member themselves) and take appropriate action to manage the
situation. Each case manager is assigned a caseload of members for
whom they provide required services in-home and community-based to
promote their mental and physical well-being.
Position Responsibilities (including but not limited to):
- Conduct and document, in Center's timeframes, mental health
assessments, treatment plans, safety and discharge plans, progress
notes, reports, and service interventions for services rendered by
- Conduct case management services, including linking members to
community resources and providing referrals to meet their needs.
Assist members in obtaining public entitlements, housing, community
resources (RTA Free Ride program, food pantries, clothing
donations, LIHEAP (Low Income Home Energy Assistance Program),
- Provide community support services and assist members in
achieving and maintaining rehabilitative, resiliency and recovery
goals. Services provided include therapeutic interventions that
facilitate illness self-management, skill building, identification
and use of natural supports and use of community
- Coordinate, transport and participate in appointments with both
mental and physical health medical providers to promote
collaborative care and provide input on treatment needs. This
includes tracking and documenting member information from
appointments as well as ensuring follow-up and obtaining necessary
referrals for services.
- Conduct non-medical assessments such as home safety,
transportation, employment, and community/environment resources to
provide referrals for appropriate services and resolve concerns on
- Provide ongoing outreach via phone, email, text to members who
have been absent from the center programs for extended periods of
- Facilitate educational and therapeutic groups in areas such as
life skills, communication, coping, and conflict
- Coordinate and implement community events such as open hours,
health fairs, and other health education events.
We offer competitive salary and benefits, including health
(medical, dental, vision) insurance employee match 2%, 403B
retirement savings plan, life, and disability (short/long term)
insurance, and tuition assistance. Paid Time Off - Including 18
days of PTO (Paid Time Off) and 8 paid holidays in the first year.
For individuals working on licensing requirements, we also have
LCSW and LCPC supervision hours available. Our staff enjoy a
flexible, friendly, and casual-dress workplace.
The Independence Center is an Equal Opportunity Employer, and we
prohibit discrimination in all phases of employment based on an
individual's race, color, sex, age, pregnancy, national origin,
religion, disability, sexual orientation, gender identity, gender
expression, genetic information and any other classifications
protected by federal, state, and local law. Required Minimum
- Bachelor's degree in social work, psychology, sociology, or
- Minimum one year of experience working with individuals with
serious and chronic mental illness preferably experience includes:
non-traditional treatment environments (in-home, residential,
- Strong interpersonal, mediation, conflict resolution
- Able to demonstrate sound judgement and demeanor in dealing
with safety issues, emergencies, and high conflict situations with
- Ability to work effectively in cross-cultural environments in a
variety of settings and knowledge of resources available in the
- Valid driver's license and proof of insurability.
- Computer proficiency, including knowledge of Word, Outlook, and
basic computer competency.
- Degree from an accredited college or university in social work,
counseling, psychology, or a related discipline.
- QMHP (Qualified Mental Health Professional) or LHPA.
Keywords: The Independence Center, Waukegan , Mental Health Case Manager, Healthcare , Waukegan, Illinois
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