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Medical Assistant

Company: Surgeons of Northern Illinois
Location: Gurnee
Posted on: January 16, 2022

Job Description:

The role of the medical assistant is to provide physician support that ensures patient care services are provided efficiently by, preparing patients records, rooming patients, assisting physicians when needed, cleaning rooms, and performing front-desk tasks. Responsibilities - Receive and direct phone calls - Obtain a copy of patient's insurance card and driver's license. ensure all forms and consents are signed by patients. - schedule appointments - check-in patients - Process and assign documents to the appropriate providers from the clinical inbox - Receive referrals from primary care physicians in the inbox and call patients to schedule appointments. - Obtain operative and consult notes from hospital systems and upload into Athena, the medical record system. - Translation is sometimes needed for Spanish speaking patients. Athena experience is helpful Learn and process some billing tasks as needed. Qualifications High school diploma or GED required; completion of an accredited medical assistance certification program is preferred, but not required. Excellent customer service skills Ability to communicate clearly and effectively with patients and coworkers in a courteous and friendly manner. Team player. Must be able to maintain confidentiality at all times Spanish speaking is helpful but not needed. Willing to train the right individual who is interested in learning healthcare. Job Requirements: Medical Assistant/ Receptionist The role of the medical assistant is to provide physician support that ensure patient care services are provided efficiently by, preparing patients records, rooming patients, assisting physicians when needed, cleaning rooms, and performing front-desk tasks. Responsibilities --- - Receive and direct phone calls --- -Obtain a copy of patient's insurance card and driver's license. ensure all forms and consents are signed by patients. --- - schedule appointments --- - check-in patients --- -Process and assign documents to the appropriate providers from the clinical inbox --- -Receive referrals from primary care physicians in the inbox and call patients to schedule appointments. --- -Obtain operative and consult notes from hospital systems and upload into Athena, the medical record system. --- -Translation is sometimes needed for Spanish speaking patients. --- -Athena experience is helpful --- -Learn and process some billing tasks as needed. Qualifications --- -High school diploma or GED required; completion of an accredited medical assistance certification program is preferred, but not required. --- -Excellent customer service skills --- -Ability to communicate clearly and effectively with patients and coworkers in a courteous and friendly manner. --- -Team player. --- -Must be able to maintain confidentiality at all times --- -Spanish speaking is helpful but not needed. --- -Willing to train the right individual who is interested in learning healthcare.

Keywords: Surgeons of Northern Illinois, Waukegan , Medical Assistant, Healthcare , Gurnee, Illinois

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