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Healthcare Customer Service Representative

Company: A-Line Staffing Solutions
Location: Waukegan
Posted on: November 22, 2021

Job Description:

Full time Patient Coordinator - Insurance Verification openings in the Waukegan, IL area with a major healthcare company! Opportunity is with a very well-known Pharmacuetical / Healthcare Company.-- Apply directly to this posting for consideration or email or text resume to Damian Sroka at dsroka@alinestaffing.com / (847) 220-5241 PAY RATE: $17.00 to $18.00 per hour (possible pay increase after 90 days) HOURS: 40+ hours per week, 8-hour shift between 7am and 7pm, Monday through Friday Position Details The Pharmacy Technician position exists to support the pharmacist(s) in completing the duties associated with entering, processing, and managing drug therapy orders, interpreting and dispensing prescriptions, maintaining patient and pharmacy records and other professional activities. This position is also responsible for collaborating with and supporting the Lead(s) and Supervisor(s) in day to day activities, issue resolution, and completion of project tasks. This position should also be a subject matter expert in all pharmacy operations functional areas. Assist the pharmacist with the practice of pharmacy in accordance with federal, state, and local regulations, HIPAA guidelines, corporate/departmental policies and procedures by accurately interpreting healthcare provider's prescription orders, entering into the core pharmacy system; notifying the physician of any incomplete or incorrect prescription information; effectively performing the physician outreach process when appropriate (within the legal limits of the pharmacy technician authority). Assist the pharmacist in obtaining accurate verbal orders for product replacement and obtain accurate missing prescription information from the healthcare provider. May manage the patient adherence process and schedule medication deliveries in accordance to Pharmacy Solutions guidelines. When needed, assist patients with treatment compliance by entering/updating current medications, allergies and medical conditions and triaging calls to Nursing and/or Pharmacists when necessary. Use internal and web tools to communicate with health insurance payors and providers to investigate benefits and transmit test claims (if applicable) to verify prescription coverage. Examples included but not limited to, handling inbound/outbound calls, prioritization of work, organize and perform testing as business requires, and other tasks as designated by management. Job Requirements:Required: High School Diploma or equivalent required Willing to obtain Pharmacy Technician License - if offered Strong computer skills required including accurate data entry, including but not limited to Microsoft Word or Excel software applications. Must have a flexible work schedule Why Apply: Full benefits available after 90 days:--Medical, Dental, Vision, Life, Short-term Disability 401k after 1 year of employment:--With employer match and profit sharing GREAT Hours!--Monday through Friday, 40 hours per week, No Weekends Competitive Pay Rate! Apply now to Damian Sroka for consideration! Healthcare, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office

Keywords: A-Line Staffing Solutions, Waukegan , Healthcare Customer Service Representative, Healthcare , Waukegan, Illinois

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