Associate Director of School Programs

Company: Academic Approach, LLC
Location: Chicago
Posted on: May 18, 2025

Job Description:

Associate Director of School Programs
Exempt
Academic Approach is an educational services company known for excellence, integrity, and innovation. Our success stems from talented teams involved in teaching, curriculum development, software creation, program design, professional development, and service management.
We are committed to diversity and equal opportunity employment, welcoming applicants from all backgrounds, skillsets, and experiences.
Our values:

• 
  
• Innovator: Groundbreaking ideas followed by diligent execution.
  
• Explorer: Pursuit of knowledge to influence student and school performance.
  
• Problem-Solver: Developing actionable solutions with optimism and teamwork.
  
• Organizer: Turning ideas into reality with a focus on students and schools.
  
• Builder: Committed to mission success with purpose and future focus.
  
• Collaborator: Working with schools to tailor solutions for achievement.
  
  The Position: The Associate Director of School Programs is responsible for maintaining client satisfaction, ensuring service delivery, and coordinating program logistics. Opportunities for growth include leading key projects. This hybrid role involves in-person work (2-3 days/week in Lincoln Park) and remote work, with flexibility after the first year.
  Compensation and Benefits:
  Salary: $60,000 plus up to $3,000 bonus annually. Benefits include health/dental/vision, vacation, sick leave, holidays, parental leave, and 401(k) after one year and 1,000 hours worked.
  The Associate Director reports to the Director of School Programs, Operations.
  Responsibilities:
  
  
• Maintain School Client Satisfaction & Service Delivery
  
  • 
    
  • Serve as liaison between schools and instructors.
    
  • Manage relationships from sale to program implementation.
    
  • Coordinate logistics with school administrators.
    
  • Assist in launching programs.
    
  • Travel within Chicagoland during peak times.
    
    
    
  • Program Coordination & Data Management
    
    • 
      
    • Analyze and report practice test data.
      
    • Support syllabus customization.
      
    • Provide administrative support.
      
      
      
    • Professional Development & Instructional Support
      
      • 
        
      • Lead professional development sessions.
        
        
        
      • Collaboration & Additional Responsibilities
        
        • 
          
        • Participate in tutoring and school programs.
          
        • Collaborate on projects with the team.
          
        • Adapt to evolving responsibilities.
          
        • Proactively identify and solve problems.
          
          
          
          Other duties may be assigned as needed.
          Qualifications:
          
          • 
            
          • Bachelor's degree required.
            
          • Experience in teaching or education industry required.
            
          • Strong organization, communication, and problem-solving skills.
            
          • Ability to prioritize multiple projects.
            
          • Proficiency in Microsoft Office.
            
          • Customer support experience preferred.
            
          • Comfort with standardized tests preferred.
            
            About Academic Approach:
            Founded in Chicago in 2001, we support students and educators through data-driven test preparation, professional development, and assessments, empowering success beyond college admissions testing.
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Keywords: Academic Approach, LLC, Waukegan , Associate Director of School Programs, Executive , Chicago, Illinois