Mitigation / Restoration Division Manager (Full Benefits + 401K) Location: IL-Gurnee-60031

Company: Servprogurnee
Location: Gurnee
Posted on: May 24, 2023

Job Description:

As a valued SERVPRO - Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.Job Description:Manage production operations, ensuring jobs are completed according to SERVPRO - production processes and procedures. Manage all aspects of Franchise production. Manage and improve customer satisfaction, including the resolution of customer complaints.Benefits

• 
  
• Paid vacation time
  
• Paid sick time
  
• IRA
  
• Health care benefits
  
• Company / team building events
  Responsibilities:
  • 
    
  • Ensure production staff follows SERVPRO - Franchise processes relating to customers and takes care of customer needs
    
  • Network and build relationships with centers of influence (COIs)
    
  • Keep the Owner or General Manager updated on production
    
  • Manage production managers and manage production staff, as necessary
    
  • Oversee Work-in-Progress (WIP) meetings to monitor progress of jobs, ensuring most efficient production possible
    
  • Oversee or manage Large Loss jobs by providing quick responses to job loss site, ensuring any size losses are handled professionally and profitably
    
  • Oversee and verify accuracy of job estimates, resulting in improved profit margin
    
  • Ensure compliance with job standards to achieve defined results in production division
    
  • Keep facility in working order, ensuring equipment is well-maintained
    
  • Make sure production team employees follow safety and risk management guidelines on the job site, in the office, and while traveling
    
  • Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently and within compliance
    Qualifications:
    • 
      
    • 2+ years of operation management experience
      
    • Effective written and oral communication
      
    • Experience in cleaning/restoration industry preferred
      
    • High school diploma/GED
      
    • IICRC certifications preferred
      
    • Ability to travel locally and out of state when necessary
      
    • Ability to successfully complete a background check subject to applicable law
      Physical and Work Environment Requirements:
      • 
        
      • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
        
      • Exposure to chemicals
        
      • Walking and standing for long periods of time, driving, sitting, climbing,
        
      • Ability to climb ladders and work at ceiling heights
        
      • Ability to work in tight spaces (e.g., crawls spaces under buildings)
        
      • Repetitive pushing/pulling/lifting/carrying objects
        All employees of a SERVPRO - Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO - Franchise. SERVPRO - Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
        
        

Keywords: Servprogurnee, Waukegan , Mitigation / Restoration Division Manager (Full Benefits + 401K) Location: IL-Gurnee-60031, Executive , Gurnee, Illinois