Sales Manager

Company: Retail Customer Service
Location: Gurnee
Posted on: September 22, 2022

Job Description:

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be 18 years or older.- Minimum of a least 2 years of retail sales experience preferred.- Minimum of 1 year supervisory/management experience preferred.- Must be proficient in Excel, PowerPoint, Microsoft Word, Internet Microsoft Office, POS and general computer skills.- Flexible work schedule(may include nights, weekends, holidays and long hours) and regular attendance is necessary.- Some travel may be requested- Desire to succeed in a high growth, fast-paced retail environment.LEADERSHIP AND MANAGEMENT-Follow all company policies and practices regarding to deliver operational excellence in all areas including human resources, visual merchandising, marketing, loss prevention, operations and safety and security of people and assets while adhering to applicable federal, state and local laws.- Have an uncompromising level of business ethics and integrity.- Strong interpersonal, organizational, conflict management, administration, reasoning and decision making skills.- Generates positive results in a manner that is consistent with Croc's values.- Able to delegate responsibility effectively and provide clear directions to others.- Demonstrates ability to complete multiple tasks simultaneously.- Meet or exceed store financial projections and maximize revenue opportunities.- Use labor management tools to schedule effectively and to maximize productivity, profitability and margins while adhering to all applicable federal, state and local laws governing store operations.- Are able to interpret corporate communication, and provide clear direction to others.- Train staff and lead by example on how to drive sales to fullest potential through continued development on key performance indicators, product knowledge, customer service standards, operational requirements and visual presentation.FOCUS ON EXCEPTIONAL CUSTOMER EXPERIENCE-Coach employees on finding out the customers needs, recommend, select and help locate the right merchandise.- Lead by example and empower co-workers to do what it takes to create an exceptional customer experience.- Be a role model and motivate employees to attain team sales goals daily.RECRUITMENT, DEVELOPMENT, AND RETENTION OF TALENT-Actively participate in the performance management process, which includes recognizing, coaching, providing meaningful feedback, writing and delivering corrective actions to improve personal and store performance.- Train new employees; follow up on and assess the training progress of new employees.- Assess and develop talent within the team for future growth. Select, assess, and develop talent with the team through recruitment and hiring of friendly and positive partners.WORK ENVIRONMENT/PHYSICAL DEMANDS-The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Ability to move merchandise with appropriate equipment to and from backroom and sales floor.- Ability to place and arrange items on all shelves and racks.- Ability to climb and descend ladders carrying merchandise.- Ability to lift 30 pounds or more with assistance.- Ability to be on your feet for at least 8 hours per shift and continuously move around all areas of the store on a daily basis.- Ability to work outside in various weather conditions.- Ability to also be required to stand, walk, kneel, or balance for a duration of time.- Ability to read instructions, reports and information on computer/register screens and to key information into computer.KEY COMPETENCIES Good communication skills Customer service orientation Patience Adaptability Dependability Initiative Persuasiveness Stress tolerance High energy level Integrity Knowledge of company products and company standardsJob Type: Full-timePay: From $18.00 per hourBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insuranceShift: 8 hour shiftWeekly day range: Monday to Friday Weekend availabilityAbility to commute/relocate: Gurnee, IL 60031: Reliably commute or planning to relocate before starting work (Required)Experience: Customer service: 1 year (Preferred)Work Location: One location

Keywords: Retail Customer Service, Waukegan , Sales Manager, Executive , Gurnee, Illinois