Director Business Solutions & Services
Company: Abbott Laboratories
Location: Waukegan
Posted on: January 13, 2021
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Job Description:
Abbott is a global healthcare leader that helps people live more
fully at all stages of life. Our portfolio of life-changing
technologies spans the spectrum of healthcare, with leading
businesses and products in diagnostics, medical devices,
nutritionals and branded generic medicines. Our 107,000 colleagues
serve people in more than 160 countriesThe primary function of this
role is to oversee overall IT solution application architecture
design and solution delivery of business applications in the
quality domain, and specifically complaints management sub-domain
for five divisions. These business-critical solutions allow Abbott
to manage product complaints per regulatory requirements,
maintaining the safety, integrity, and viability of Abbott's
products and services in competitive markets.WHAT YOU'LL DOThis
position is accountable to the Director, Quality Regulatory and
Engineering Solutions and to the Divisional Vice President of
Business Solutions and Services (BSS). Client leadership includes
divisional vice presidents of IT and Quality and their delegates.
Key external partnership relationships include Cognizant, IBM,
CapGemini, Sparta Systems, EtQ and Salesforce.This position has
financial accountability for project/program budgets and
departmental budget as it pertains to the projects and programs.
Average annual program budget responsibility has been $15 million
USD. Average annual departmental responsibility has been $3 million
USD.This position is currently accountable for five complete
divisional complaints management solutions supporting over twelve
different lines of business.SOLUTION DELIVERY - Partnered with
business leadership, ensuring proactive assessment of long-term
solution strategies against business requirements; Efficient and
accurate solution and organizational planning to ensure solutions
are properly scoped, planned and delivered as projected; Includes
all risk and issue management and executionCOMPLIANCE - Through
organizational and demonstrative leadership, ensuring solution
delivery approach includes compliant practices including standard
processes, testing, and documentation ultimately resulting in
consistent and reliable support of the quality business
processPEOPLE - Guaranteeing appropriate people and partners are
assigned to appropriate roles for effective leadership and
execution of solution delivery; Ensuring accurate talent
identification, mentoring and preparation to ensure development of
emerging talent and strengthening of existing talentVENDOR
PARTNERSHIP - With Abbott Procurement, Abbott Legal, and business
partners directly, ensuring effective and efficient partner
relationships, from operational to executive levels, to sustain
long-term efficiency and successSTRATEGIC PLANNING - Accountable
for leading and advising higher level corporate and business
management on long-range strategies for technical architecture,
solution design, and related solution delivery
considerationsEDUCATION AND EXPERIENCE YOU'LL
BRINGRequiredBachelor's degree in computer science, business or
related is required. Master's degree preferred but not required.The
incumbent should have 10-12 years of application solution delivery
experience or comparable, across a variety of software technologies
and hardware platforms and business processes.--Strong program
management experience is required and must include complex, global
projects with preference for experience with quality/critical
systems especially complaints management solutions. Solid
communication experience with multiple levels of the organization
preferred.Practical experience with a software development
lifecycle is required and Abbott BTS SLC preferred.Require at least
10 years of managerial experience. Prefer minimum of 4 years within
Abbott. WHAT WE OFFER At Abbott, you can have a good job that can
grow into a great career. We offer:* Training and career
development, with onboarding programs for new employees and tuition
assistance* Financial security through competitive compensation,
incentives and retirement plans* Health care and well-being
programs including medical, dental, vision, wellness and
occupational health programs* Paid time off* 401(k) retirement
savings with a generous company match* The stability of a company
with a record of strong financial performance and history of being
actively involved in local communitiesLearn more about our benefits
that add real value to your life to help you live fully:
www.abbottbenefits.comFollow your career aspirations to Abbott for
diverse opportunities with a company that provides the growth and
strength to build your future. Abbott is an Equal Opportunity
Employer, committed to employee diversity.Connect with us at
www.abbott.com, on Facebook at www.facebook.com/Abbott and on
Twitter @AbbottNews and @AbbottGlobal.
Keywords: Abbott Laboratories, Waukegan , Director Business Solutions & Services, Executive , Waukegan, Illinois
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