Director Business Solutions & Services

Company: Abbott Laboratories
Location: Waukegan
Posted on: January 13, 2021

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countriesThe primary function of this role is to oversee overall IT solution application architecture design and solution delivery of business applications in the quality domain, and specifically complaints management sub-domain for five divisions. These business-critical solutions allow Abbott to manage product complaints per regulatory requirements, maintaining the safety, integrity, and viability of Abbott's products and services in competitive markets.WHAT YOU'LL DOThis position is accountable to the Director, Quality Regulatory and Engineering Solutions and to the Divisional Vice President of Business Solutions and Services (BSS). Client leadership includes divisional vice presidents of IT and Quality and their delegates. Key external partnership relationships include Cognizant, IBM, CapGemini, Sparta Systems, EtQ and Salesforce.This position has financial accountability for project/program budgets and departmental budget as it pertains to the projects and programs. Average annual program budget responsibility has been $15 million USD. Average annual departmental responsibility has been $3 million USD.This position is currently accountable for five complete divisional complaints management solutions supporting over twelve different lines of business.SOLUTION DELIVERY - Partnered with business leadership, ensuring proactive assessment of long-term solution strategies against business requirements; Efficient and accurate solution and organizational planning to ensure solutions are properly scoped, planned and delivered as projected; Includes all risk and issue management and executionCOMPLIANCE - Through organizational and demonstrative leadership, ensuring solution delivery approach includes compliant practices including standard processes, testing, and documentation ultimately resulting in consistent and reliable support of the quality business processPEOPLE - Guaranteeing appropriate people and partners are assigned to appropriate roles for effective leadership and execution of solution delivery; Ensuring accurate talent identification, mentoring and preparation to ensure development of emerging talent and strengthening of existing talentVENDOR PARTNERSHIP - With Abbott Procurement, Abbott Legal, and business partners directly, ensuring effective and efficient partner relationships, from operational to executive levels, to sustain long-term efficiency and successSTRATEGIC PLANNING - Accountable for leading and advising higher level corporate and business management on long-range strategies for technical architecture, solution design, and related solution delivery considerationsEDUCATION AND EXPERIENCE YOU'LL BRINGRequiredBachelor's degree in computer science, business or related is required. Master's degree preferred but not required.The incumbent should have 10-12 years of application solution delivery experience or comparable, across a variety of software technologies and hardware platforms and business processes.--Strong program management experience is required and must include complex, global projects with preference for experience with quality/critical systems especially complaints management solutions. Solid communication experience with multiple levels of the organization preferred.Practical experience with a software development lifecycle is required and Abbott BTS SLC preferred.Require at least 10 years of managerial experience. Prefer minimum of 4 years within Abbott. WHAT WE OFFER At Abbott, you can have a good job that can grow into a great career. We offer:* Training and career development, with onboarding programs for new employees and tuition assistance* Financial security through competitive compensation, incentives and retirement plans* Health care and well-being programs including medical, dental, vision, wellness and occupational health programs* Paid time off* 401(k) retirement savings with a generous company match* The stability of a company with a record of strong financial performance and history of being actively involved in local communitiesLearn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

Keywords: Abbott Laboratories, Waukegan , Director Business Solutions & Services, Executive , Waukegan, Illinois