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Strategic Key Accounts Manager - Lansdale, PA

Company: SKF USA
Location: Waukegan
Posted on: November 15, 2020

Job Description:

Strategic Sales Manager

Reports to: Director of Strategic Sales

Location: Waukegan, IL


The Strategic Sales Manager (SSM) is a critical field sales role representing SKF to large, strategic OEM s. This role is accountable for ensuring a world-class customer experience, throughout the entire sales process and beyond

Reporting to the Director of Strategic Sales, the SSM is responsible for taking commercial ownership of complex customers with multiple facilities, regionally / globally, typically with a centralized purchasing organization while driving profitable year over year growth. These are customers who are generally leaders in their industry and have potential for significant growth with SKF. In addition, the Strategic Sales Manager will understand the Voice of the Customer (VOC) and clearly articulate this throughout the entire SKF sales organization and in support of new product development as well as the strategic planning process.

The ideal candidate will be located in the Lansdale, PA area.


* Deliver consistent year-over-year sustainable profit growth within the assigned portfolio of business

* Short and long-term strategic goals are met through actively managing assigned portfolio of business for share retention, revenue and profit growth, quality, delivery, and technical support

* Effective pipeline development and management; customer acquisition

* Drive a robust pipeline of projects that will lead to profitable and sustainable growth

* Customer acquisition through aggressive targeting, prospecting and sales techniques

* Build, deepen and sustain customer relationships

* Enhance, broaden, and deepen key customer relationships that ultimately leads to business growth through proactive, consistent customer connection

* Proactively obtain and leverage voice of the customer (VOC) information.

* Routinely secure and share across the sales organization, voice of the customer (VOC) information.

* Leverage VOC information to support new product development and current product line improvement via SKF s formal NIK process.

* Effective and strong business management practices

* Monitor and report the assigned portfolio s key metrics to include revenue and margin performance, project pipeline, forecast accuracy, days sales outstanding (DSO), customer scorecards, and competitive threats; develop corrective action plans as necessary in order to deliver business plan.

* Support and participate in the Strategic Plan development by providing customer, competitor, and market trends information

* Strong customer account management practices

* Review, negotiate, execute, and manage customer agreements.

* Mitigate business risk associated with key customer inventory, forecasting, and open orders.

* Building and sustaining strong internal partner relationships

* Partner with cross-functional groups such as engineering, business development, quality, customer service, accounting, and demand chain in a way that delivers a world-class customer experience.


* Bachelor s Degree, Engineering preferred

* Minimum 5 years of experience in Application/Sales Engineering, Business Development, Sales or Sales Management for an industrial products company

* Aggressive, relentlessly inquisitive, and entrepreneurial

* Driven by success and has a passion for winning

* Proven ability to develop positive and lasting rapport with both internal and external customers at all levels of an organization

* Proven ability to influence cross-functional teams without formal authority

* Thrives in a team environment

* Act as a leader; teach, coach, mentor and set a professional example within the company

* Secure and in-depth knowledge of the associated industry as well as customer products, business strategies, financials, and competitive threats

* Proven ability to develop compelling customer value propositions

* Embraces change in the name of efficiency and effectiveness

* Proven track record of success and career progression within an industrial products company

* Willingness and ability to travel 20-30% of the time domestically and internationally (as required)


* Ability to communicate and present effectively, whether in-person, via web, or by telephone

* Ability to manage your time efficiently, unsupervised and work from both a home office, company office, and on the road as necessary

* Ability to develop positive and lasting relationships with internal and external customers

* Demonstrate problem solving and performance analysis skills

* Ability to influence others (negotiating skills, persuasiveness, and tenacity to follow up)

* Demonstrate understanding and ability to communicate technical information

* Ability to mentor and develop others

* Demonstrate basic understanding of financial and accounting practices

About SKF

SKF s mission is to be the undisputed leader in the bearing business. SKF offers solutions around the rotating shaft, including bearings, seals, lubrication management, condition monitoring and maintenance services. SKF is represented in more than 130 countries and has around 17,000 distributor locations worldwide. Annual sales in SEK is around 85 billion and the number of employees are 45,000. www.skf.com

What You ll Love About SKF:

Rest and Relaxation. Enjoy a robust PTO policy and 13 paid holidays!

Work/Life Balance. A possibility for flexibility and to work remote

Health and Wellness Benefits. SKF cares about the wellbeing of our employees. Many options for best in class medical and dental plans to fit your needs; a wellness plan that includes biometric screening and health risk assessment for you and your spouse and incentives for healthy living!

Invest in your Future. SKF offers amazing retirement options! You can participate in our 401K program immediately.

Much more! Growth opportunities, tuition reimbursement, voluntary critical illness coverage, voluntary legal plan, employee assistance program, life insurance, vehicle discount programs, mobile phone discounts, and with so many benefits to working for SKF, we could not name them all!


Keywords: SKF USA, Waukegan , Strategic Key Accounts Manager - Lansdale, PA, Executive , Waukegan, Illinois

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