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Information Technology Field Engineer

Company: DeKind Computer Consultants
Location: Barrington
Posted on: November 14, 2021

Job Description:

At DeKind Computer Consultants, we use technology to help people do business better.We are committed to our roles as proactive solution managers...utilizing the latest technology and methods to help our clients work smarter! Our relentless pursuit of cutting edge IT solutions ensures that our clients always receive unparalleled knowledge and unmatched value.It's not enough for us just to "fix" computer problems. Our goal is to protect and prevent technology interruption, by offering our clients a "Total Care" solution.95% of our work is completed on-site at the customer's facility, with the remainder being remote/work from home. You must have reliable transportation to facilitate daily travel between client sites. Client sites are located throughout the Chicago suburbs. Client appointments are scheduled well in advance and follow a regular weekly pattern.We are looking for a candidate with three to four years of experience providing IT Infrastructure field support - including troubleshooting hardware, software, operating system issues to the satisfaction of the end-user.

  • Hands-on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
  • Basic knowledge of business LAN and WAN setups.
  • Ability to lift/move computer equipment weighing up to 50lbs.
  • Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
  • Experience with anti-malware and anti-virus software.
  • Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
  • Good written and oral communication skills with clients and management as well as people skills.
  • Ability to multitask and work with various deadlines.
  • Complete tasks on-time.
  • Capable of functioning in stressful environments & situations.
  • Required skills: multi-task, desktop support, server support, malware removal, networking, active directory, exchange, ERP, help desk, organized, help desk

Keywords: DeKind Computer Consultants, Waukegan , Information Technology Field Engineer, Engineering , Barrington, Illinois

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