Information Technology Field Engineer
Company: DeKind Computer Consultants
Posted on: November 14, 2021
At DeKind Computer Consultants, we use technology to help people
do business better.We are committed to our roles as proactive
solution managers...utilizing the latest technology and methods to
help our clients work smarter! Our relentless pursuit of cutting
edge IT solutions ensures that our clients always receive
unparalleled knowledge and unmatched value.It's not enough for us
just to "fix" computer problems. Our goal is to protect and prevent
technology interruption, by offering our clients a "Total Care"
solution.95% of our work is completed on-site at the customer's
facility, with the remainder being remote/work from home. You must
have reliable transportation to facilitate daily travel between
client sites. Client sites are located throughout the Chicago
suburbs. Client appointments are scheduled well in advance and
follow a regular weekly pattern.We are looking for a candidate with
three to four years of experience providing IT Infrastructure field
support - including troubleshooting hardware, software, operating
system issues to the satisfaction of the end-user.
- Hands-on experience in installing, troubleshooting and fixing
desktops, printers, laptop and other computer peripherals hardware
problems as well as desktop applications.
- Basic knowledge of business LAN and WAN setups.
- Ability to lift/move computer equipment weighing up to
- Skilled in desk side support and PC break/fix including basic
administration of Windows O/S.
- Experience with anti-malware and anti-virus software.
- Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Ability to troubleshoot issues with systems and networks using
good deductive reasoning skills.
- Good written and oral communication skills with clients and
management as well as people skills.
- Ability to multitask and work with various deadlines.
- Complete tasks on-time.
- Capable of functioning in stressful environments &
- Required skills: multi-task, desktop support, server support,
malware removal, networking, active directory, exchange, ERP, help
desk, organized, help desk
Keywords: DeKind Computer Consultants, Waukegan , Information Technology Field Engineer, Engineering , Barrington, Illinois
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