Customer Service Hiring Event

Company: Uline
Location: Kenosha
Posted on: June 27, 2025

Job Description:

Customer Service Hiring Event Pay from $23 to $35 per hour with significant growth and earning potential! Embrace a fresh start this Summer and grow your customer service career with Uline! With great pay, bonuses and benefits, you can cultivate a rewarding career. Join a customer service team that delivers a legendary experience customers love - sign up for your interview at Uline’s upcoming hiring event! Recognized on Forbes list of America's Best Large Employers three years in a row! Registration is preferred, but walk-ins are welcome. Date: Thursday, July 10th, from 2 PM - 6 PM. Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service Team Lead Customer Service Team Lead - Bilingual (Spanish) Customer Service Management Trainee 24/7 operation - Various on-site shifts available. __________________________________________________________ Customer Service Representative English - Pay from $24 to $29 per hour (Includes $2 Shift Differential) Bilingual - Pay from $23 to $28 per hour Overnights - Pay from $26 to $33 per hour (Includes $4 Shift Differential) Position Responsibilities / Minimum Requirements Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. High school diploma or equivalent. Bachelor's degree preferred. Prior customer service experience is a plus , but we’ll train you to provide legendary service for our customers! For Bilingual (Spanish) role - fluent in both verbal and written forms. Customer Service Team Lead English or Bilingual - Pay from $28 to $35 per hour Position Responsibilities / Minimum Requirements Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and customer satisfaction. Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching. Handle escalated customer issues and provide weekly support for customer interactions. High School diploma or equivalent required. Bachelor’s degree preferred. 3 years of customer service experience. 2 years of experience in a leadership / supervisory role preferred. For Bilingual (Spanish) role - fluent in both verbal and written forms. Customer Service Management Trainee Pay from $25 to $30 per hour Position Responsibilities / Minimum Requirements Master all aspects of customer service management through a comprehensive hands-on training program. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Review department procedures and standards to identify areas for improvement. Bachelor’s degree. Strong track record of customer-focused service, teamwork and attention to detail. Prior leadership / management experience is a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . EEO/AA Employer/Vet/Disabled LI-LM6 LI-IL001 (IN-KNOH) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Keywords: Uline, Waukegan , Customer Service Hiring Event, Customer Service & Call Center , Kenosha, Illinois