Credit & Collections Administrator
Company: TriMark
Location: Bedford Park
Posted on: April 3, 2026
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Job Description:
Why you’ll love it here! Benefits include Medical, Dental,
Vision, Tuition Reimbursement, Pet, and Legal Insurance 401k
Community Service Day Spotlight Awards National Sales Excellence
Awards CFSP Prep Certification Program POSITION SUMMARY: Reports to
the Credit & Collections Manager Located in Bedford Park, Illinois
Full-Time Hybrid: 3 days in office, 2 days remote The Credit &
Collections Administrator plays a crucial role within our Credit
team, focusing on the efficient collections of past-due receivables
and general administration of customer accounts. This position
involves collaboration with the National Accounts and Chains
departments, as well as support for outside territory sales.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Collections Management:
Contact customers regarding overdue invoices and reconcile customer
accounts as needed. Process Sales Information Sheets (SIF’s),
credit applications, and credit reference checks for management
approval. Review credit holds and approves shipments of orders.
Administrative Duties: Answer incoming calls and set up/maintain
department and customer files. Generate various month-end reports.
Process general ledger adjustments. Identify and handle prepaid
order conversions as needed. Process customer refund checks.
Generate manual invoices/proformas as requested. Support and
Backup: Backup responsibility to the Credit Support Clerk position.
Research and resolve customer disputes. Credit Information
Handling: Provide customer credit information or rating on request
to other trade companies. Keep accurate notes within Customer
Relationship Management (CRM) system to document all credit
collection activity on accounts. COMPETENCIES: Attention to detail;
gathers/analyzes information; and identifies and resolves problems
in a timely manner. Works well in group problem-solving situations.
Actively seeks continuous knowledge and skill development. Manages
difficult or emotional customer situations. Responds promptly to
customer needs and requests for assistance. Excellent written and
verbal communication skills. Strong conversational phone skills and
experience dealing with customers. Contributes to building a
positive team spirit. Exhibits objectivity and openness to others’
views. Basic business math skills. Ability to speak effectively
before groups of customers or employees of the organization.
Ability to deal with problems involving several concrete variables
in standardized situations. QUALIFICATIONS & EXPERIENCE: 2 years of
relevant experience and/or training, or equivalent Military or
practical experience. Working knowledge and experience with
Microsoft Outlook, Word, and Excel. Basic PC proficiency utilizing
Microsoft Windows XP, Vista, or Windows 7 operating system(s).
Hands-on knowledge of ERP or CRM systems. Previous experience with
JD Edwards Oracle is a plus. Ability to successfully pass a
background check post offer acceptance.
Keywords: TriMark, Waukegan , Credit & Collections Administrator, Accounting, Auditing , Bedford Park, Illinois
