Vice President Mortgage Lending

Company: Consumers credit union
Location: Gurnee
Posted on: March 17, 2023

Job Description:

DescriptionWe're Consumers Credit Union (CCU) and our mission is to empower our members to live better lives.
We're on the hunt for our next Vice President of Mortgage Lending! While reporting directly to the Chief Lending Officer/Chief Experience Officer, you will be responsible for working both strategically and tactically to enable and support the delivery of key strategic initiatives and business objectives for mortgage lending. This is a great opportunity for an experienced mortgage lender who has a track record of growing originations and sustaining performance year over year.
Fun Facts: Our "for people, not profit" mindset has been recognized by Forbes as a "Best-in-State" credit union! We recently purchased a building in Lake Forest, IL to serve as our new corporate headquarters - we will be moving into it next year. We serve over 200,000 members and have over $3 billion in assets. We employ nearly 500 people in the Chicago area and have 16 branch locations in Illinois.
Location: This is a hybrid / flex position based in Northern Illinois with a combination of work from home and onsite days each week (Gurnee in 2023. Lake Forest in 2024).
Responsibilities:

• Significantly grow our first lien mortgages and second lien home equity loans and lines of credit portfolios.
  
• Create and execute the direction and goals of mortgage lending in support of overall organizational strategic objectives.
  
• Ideate, recommend, and execute initiatives to enhance performance of employees, member experience, processes, and efficiencies.
  
• Plan, oversee and lead the work of teams to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for team staffing, performance, discipline, and employee issue resolution.
  
• Assign specific key performance indicators (KPIs) to each area of responsibility and ensure performance to achieve the KPIs.
  
• Stay informed of current and emerging technologies, processes, and consumer demands. Evaluate and leverage technologies that improve employee experience, improve member experience, and reduce member friction.
  
• Utilize data, process improvement and other tools to continually enhance the member and employee experience with enhanced focus toward mortgage lending.
  
• Foster collaboration and transparency with leaders and employees through open communication, team building, and connecting KPIs to the strategic direction.
  
• Ensure professional development, deliver accurate and timely feedback regarding overall performance, utilize performance management system to document performance, and provide timely delivery of performance evaluations.
  
• Develop and maintain strategic relationships with key business partners and vendors to support an improved member experience and growth objectives.
  Qualifications:
  
  • Bachelor's Degree in Business, Accounting, Project Management, Finance, Marketing, Communications or related is preferred.
    
    • 8+ years' experience in mortgage production, mortgage operations, commercial lending, consumer lending. 12+ years' experience in lieu of education. We are looking for an experienced leader in mortgage lending to step into this position.
      
      • 5+ years' People Leadership experience. Ability to achieve results through people by successfully setting objectives, coaching for performance, motivating, delegating, teambuilding and empowerment.
        
      • Track record of ensuring that Mortgage Lending activities and objectives contribute to the company's long-term success. We are looking for a Mortgage Lending expert who can work across the business as a leader.
        
      • Strategic thinking, ability to propose courses of action that further objectives, priorities, and vision of the department.
        
      • Member / Customer focus, ability to find solutions, resolve member concerns, and reduce member friction points.
        
      • Business development skills, track record of generating leads, expanding client base, and developing revenue.
        We're the Total Package:
        With CCU you'll enjoy an awesome culture, excellent benefits, competitive pay including an annual bonus plan and long-term incentive plan.
        CCU offers a comprehensive benefits package designed with you and your family in mind:
        
        • Multiple plan options for medical and dental, vision coverage, tax-advantaged spending accounts, employee assistance program, tuition assistance, paid parental leave, and more.
          
        • 11 company paid holidays, plus CCYou Day - a paid day off when you can focus on your wellbeing. And generous paid time off - new hires accrue up to 4 weeks of PTO in the first year!
          
        • FREE basic life, short term, and long-term disability insurance. And we have a FREE employee-only fitness center!
          
        • Retirement plans - We've got two of them! A 401k with company matching, and a pension plan that is 100% funded by CCU.
          
        • And more!
          About Consumers Credit Union (CCU):
          CCU is a financial institution just like a bank, except not exactly. Banks have customers, but because we're a not-for-profit, member-owned credit union, we have members. And because we're not a bank, we don't drive up profits just because shareholders demand it. Instead, we focus on driving up member happiness through low loan rates, high deposit rates and low- or no-fee products and services. We focus on things like transparency, simplicity, helpfulness, integrity, positivity and inclusion - and we always put our members first.
          Equal Opportunity Employer:
          CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
          We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at HR_Dept@myconsumers.org or 877-275-2228.

Keywords: Consumers credit union, Waukegan , Vice President Mortgage Lending, Accounting, Auditing , Gurnee, Illinois