Relationship Manager - Chicago
Company: Capital One
Location: Lyons
Posted on: May 8, 2024
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Job Description:
Highland Oaks 2 (35010), United States of America, Downers
Grove, IllinoisRelationship Manager - ChicagoAre you a natural born
people person who thrives on cultivating relationships with others?
Does being a strategic thinker strike a chord with you? Look no
further; a Relationship Manager Associate at Capital One is the
opportunity for both! This role will facilitate strong partnerships
with dealers and sales managers while providing high level customer
service to our internal Auto Finance business. You will be
influencing 60-80 dealerships, building positive relationships with
them while supporting the outside sales managers. A Relationship
Manager will also be the first line of contact for Capital One Auto
Finance (COAF) involving issues in underwriting and funding.
Furthermore, the Relationship Manager makes outbound phone calls to
dealers to capture their business for COAF, while also taking
inbound calls from the dealers to strategically analyze their
potential territories resulting in a game plan to achieve a target
goal. A Relationship Manager will monitor and make adjustments to
the plan as the month progresses to achieve the desired goals.
General Responsibilities: --- Cultivate positive relationships with
our dealerships. --- Optimize communication skills by creating
strategic deals and goals with dealerships over the phone. ---
Review the structure in underwriting for COAF --- Guide the deals
in house for funding. --- Analyze territory production goals. ---
Partner successfully with peers and teammates to efficiently
achieve operational alignment and mutual objectives. Basic
Qualifications: --- High School Diploma, GED, or equivalent
certification --- At least 1 year of experience in Financial
Services or at least 1 year of Business to Business Sales
experience. Preferred Qualifications: --- Bachelor's Degree in
Business. --- At least 2 years experience in Auto Finance. --- At
least 2 years experience in Customer Relations. --- At least 5
years experience in Customer Service. At this time, Capital One
will not sponsor a new applicant for employment authorization for
this position. Capital One offers a comprehensive, competitive, and
inclusive set of health, financial and other benefits that support
your total well-being. Learn more at the Capital One Careers
website. Eligibility varies based on full or part-time status,
exempt or non-exempt status, and management level. This role is
expected to accept applications for a minimum of 5 business days.No
agencies please. Capital One is an equal opportunity employer
committed to diversity and inclusion in the workplace. All
qualified applicants will receive consideration for employment
without regard to sex (including pregnancy, childbirth or related
medical conditions), race, color, age, national origin, religion,
disability, genetic information, marital status, sexual
orientation, gender identity, gender reassignment, citizenship,
immigration status, protected veteran status, or any other basis
prohibited under applicable federal, state or local law. Capital
One promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries.If you have
visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations. For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.com Capital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site. Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, Waukegan , Relationship Manager - Chicago, Executive , Lyons, Illinois
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